The ‘Masari‘ app is a digital platform that aims to enhance the patient experience and facilitate the registration process for entering the emergency department in hospitals. Please read these terms and conditions carefully before using the app, as using it constitutes your acceptance and agreement to these terms and conditions.
1. Definitions
- • App: Refers to the ‘Masari‘ app designed to simplify the electronic registration process for hospital emergency departments.
- • User: Any individual who downloads and uses the app to register for emergency department services.
- • Service Provider: Hospitals and medical facilities that partner with ‘Masari‘ to provide emergency services to patients.
- • Personal Information: Data that the user enters into the app, including name, ID number, health status, and other information necessary for registration.
2. Scope of Service
‘Masari‘ provides a means for pre-registration in the emergency department to reduce waiting time upon arrival at the hospital. The app aims to facilitate user access to healthcare but does not guarantee immediate priority or direct consultation with a physician.
3. App Usage
- • The user is obligated to enter accurate and correct information when registering.
- • ‘Masari‘ reserves the right to verify the information provided and may refuse or cancel registration in case of inaccurate or falsified information.
- • It is prohibited to use the app for unlawful purposes or to disturb others.
4. Legal Responsibility
- • ‘Masari‘ serves only as a registration tool and bears no responsibility for the patient‘s health outcomes or the quality of medical services provided at the hospital.
- • The ‘Masari‘ app is not a substitute for consulting healthcare providers, nor does it offer medical advice or diagnoses. Users should consult a qualified doctor in emergency situations.
5. Data Protection
- • ‘Masari‘ collects some personal information necessary to provide the service. The app is committed to protecting user data and adhering to security standards in line with applicable policies and laws in Saudi Arabia.
- • Personal data will not be shared with third parties without the user‘s consent, except where required by law or to deliver the requested service by the hospital.
6. Disclaimer
- • No Guarantee: ‘Masari‘ does not guarantee immediate access to medical services. The speed of service may depend on various factors beyond its control.
- • Service Delays or Interruptions: ‘Masari‘ bears no responsibility for any delays or interruptions in services due to technical issues or emergencies.
7. Modifications to the Terms and Conditions
‘Masari‘ reserves the right to modify these terms and conditions at any time without prior notice. Users are responsible for reviewing the terms and conditions regularly to stay informed of any updates.
8. Governing Law
These terms and conditions are governed by and interpreted according to the laws applicable in Saudi Arabia. Any disputes arising from the use of the app shall be presented to the competent courts in the Kingdom.
By using the ‘Masari‘ app, the user acknowledges reading, understanding, and agreeing to abide by these terms and conditions.